STIB-MIVB supported in efficient Information Management and Governance

STIB-MIVB sought to modernize and optimize its information management to address the growing challenges of collaboration, compliance, and productivity in an ever-evolving environment.

Challenges

  • Lack of a clear vision and dedicated governance structure for information management.

  • Potential risks associated with ineffective management of data and documents.

  • Need to raise awareness and involve all staff in transitioning towards a more mature information culture.

Solution

Through a close partnership with FastTrack, STIB-MIVB embarked on a complete transformation of its information management. Here are the main steps of this successful collaboration:

  • Risk analysis and vision definition: By conducting an in-depth risk analysis in all departments of STIB-MIVB, FastTrack helped define a long-term vision and a strategic roadmap for five years.

  • Establishment of a governance structure: A Board and multidisciplinary Workgroup were established to guide STIB-MIVB in all dimensions of information management, from collaboration to data protection.

  • Creation of the Information Manager role: A dedicated function for information management was formalized within STIB-MIVB to ensure proactive and consistent management of data and documents.

  • Change management strategy: FastTrack developed a comprehensive change management strategy, including communication, training, and support for teams facing technological and behavioral changes.

  • Support in adopting collaboration tools: Several teams at STIB-MIVB were supported in adopting SharePoint and Teams as tools for collaboration and information sharing.

“A successful transformation with FastTrack”

We are delighted to share with you the insights and experiences of one of our esteemed former clients who graciously agreed to take the time to reflect on their journey with us.

Can you give us the context of your work with FastTrack?

During my time at STIB-MIVB, we faced a significant challenge: modernizing our information management. This led us to seek out consultants in information management, and FastTrack quickly caught our attention with their approach and work philosophy.

How will you describe the FastTrack team and the role they played in your project?

The FastTrack team played a crucial role. Not only were they skilled consultants, but they also acted as mentors in their field. Their commitment to maintaining a clear direction while adapting to our project and context was invaluable.

FastTrack’s values, such as flexibility and adaptability, aligned perfectly with our requirements. Their approach was sound, and their thorough analysis allowed us to transition from a small project to a significant five-year endeavor with lasting results.

Would we engage FastTrack again?

Absolutely. Their expertise and dedication to our project were remarkable. We're proud of the work accomplished, and we view FastTrack as a trusted partner for the future.

“I want to thank the FastTrack team for paving the way for effective information governance at STIB-MIVB. Thanks to them, we've become a model to follow in our field, and this wouldn't have been possible without their invaluable contribution”.

Eric Auquière, former Corporate Information Manager at STIB-MIVB